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www.truckandtrack.com
Summer 2019
Truck and Track
31
TRUCK & TRAILER COMPONENTS
TTCWarehouse in Oxford today
industry first with its new and innovative electronic Truck parts
catalogue.
The result is nearly two years’ worth of work piecing together
Parts to Trucks in what can truly be described as the first of its kind
within the Commercial Vehicle sector. The numbers are staggering
as TTC has taken over 570,000 Trucks’ worth of data and applied
its complete Truck product range to each individual vehicle. Like
the traditional TTC catalogue, the job is never ending as the team
continually updates and adds new references as the TTC range
adapts to market needs and trends. This therefore ensures the
proposition meets the exact requirements of today’s modern fleet.
Our versatile electronic parts catalogue, known as CVRN®, has
quickly become a daily tool for customers to use when identifying
parts. With the answers only a few clicks away, parts look up has
become far less time consuming thereby saving valuable time
within the parts department. The TTC Customer Service & Technical
departments are also on hand to support customers who may
not have access to a screen and, with just the Truck registration
number, can assist in the parts identification just as quickly, whilst
also processing the order immediately for peace of mind.
How does TTC balance this new technology
with its traditional TTC Edition 20 Catalogue
and what are the benefits?
Firstly, in a market that is changing fast, knowledge is one of those
critical ingredients that is becoming harder to find. The complexity
of today’s new vehicles, the speed of change and the need to
attract our next generation of parts people, means that training