Culina Group - A truly unique business with a real focus on its people
Sealing for Health, Safety & Security
2020 Biennial Dangerous Goods Webshow
Retailers are pushing hard to achieve a ‘frictionless’ customer experience – but in too many cases, the emphasis is on the initial interaction with the rest of the experience woefully inadequate. What is the point of embracing seamless click-through options on Pinterest or Facebook, when the delivery experience is flawed? Or investing heavily in a frictionless in-store experience that leverages ‘pick and go’ technology to avoid queues yet offering no easy way to return goods?

















