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From Visibility to Coordination Why Intermodal Needs a New Operating Model

From Visibility to Coordination

Why Intermodal Needs a New Operating Model 

Intermodal is entering a new phase, defined not only by growth but by how effectively that growth is managed.

Rail volumes are set to increase significantly over the coming decades, inland terminals continue to expand, and pressure on road networks is intensifying due to congestion, cost, and sustainability demands. The direction of travel is clear.

Yet while growth is widely discussed, operational performance remains constrained - because the challenge facing intermodal today is no longer visibility but coordination.

For years, the industry has invested in systems that improve visibility, enabling operators to track container status, monitor movements, and report on performance throughout the supply chain. These capabilities are now well established. Yet visibility alone does not ensure performance.

As intermodal networks scale, the real test is how effectively operators can coordinate across transport, terminals, and planning functions - and how quickly they can respond to changing conditions. At scale, the challenge isn’t visibility - it’s coordination under pressure.

The Limits of Fragmented Operations

In a typical intermodal environment, planning, execution, terminal operations, and financial management are spread across multiple systems. Each performs its role well, providing visibility within its own domain.

The challenge lies in how decisions are connected across them.

The issue isn’t within any one system, but in how transport and terminal activities interact in real-time.

A change at the terminal affects transport plans. A delay impacts cost and utilisation. Yet these decisions are still often made in isolation, creating operations that are technically connected but not fully aligned.

This isn’t always immediately visible. It emerges over time, as plans that look optimal at the start of the day become harder to execute as conditions shift. Terminal activity creates knock-on effects that aren’t reflected in transport schedules, while local decisions are made to keep things moving without full visibility of their wider impact.

Individually, those decisions make sense. Across the network, they introduce cost, reduce utilisation, and increase operational risk.

A missed update becomes a missed slot. A missed slot becomes idle time. Idle time becomes a cost.

This is the gap between visibility and coordinated execution, where visibility shows what is happening, but coordinated execution determines what happens next.

Why Integration Alone Isn’t the Answer

Many organisations have addressed this challenge by integrating systems to create a more unified view of operations. In some environments, this approach works well, particularly at a smaller scale.

However, as networks expand, maintaining alignment across multiple systems becomes increasingly difficult. Integrations can connect data, but they do not always support decision-making across the entire operation.

This is where a subtle but important shift is underway.

The industry is moving beyond connecting systems towards creating environments where planning, execution, and terminal activity are aligned, not merely visible to one another but actively coordinated.

It marks a shift from integration to orchestration - from connecting systems to coordinating operations.

From Functional Systems to Operational Alignment

At its core, intermodal performance is no longer defined by how well individual functions operate, but by how effectively the network performs as a whole.

That requires a different approach. Rather than managing transport, terminal, and planning activities separately, operators need to manage them together within a single operational environment – where decisions can be made with a clearer understanding of their operational impact. 

This defines operational alignment: an environment in which planning and execution are connected in real time, terminal activity is directly linked to transport operations, and changes can be assessed and acted on across the network.

It is not about having more data, but about enabling better decisions.

As Dan Falvey, Fargo’s Product Director, explains: 

“The industry has made real progress in visibility, but visibility alone doesn’t resolve the underlying challenge. As operations scale, performance increasingly depends on how effectively transport, terminal, and planning activities work together across the wider network.” 

A Platform Approach to Intermodal Operations

This shift is driving the adoption of platform-based approaches as operators seek to integrate transport execution, terminal operations, and planning into a single, connected environment.

This is the approach now being adopted by leading intermodal operators, and one that Fargo has developed through its connected intermodal platform.

Fargo brings together transport planning, execution, and terminal, yard, and gate operations through its integrated intermodal platform designed to support coordinated decision-making across road, rail, and inland terminal operations.

In this connected environment, transport planning and execution run in parallel with terminal activity. Yxard, gate, and storage operations are integrated with real-time transport flows. Cost visibility and management, including demurrage and detention, are embedded in operational workflows, enabling decisions informed by a clearer understanding of their wider operational impact.

The result is not just improved visibility but also improved coordination, allowing operators to move from reacting to events to actively managing them.

What This Means in Practice

The benefits of this approach are practical and measurable.

When planning and execution are aligned, operations become more predictable. Linking terminal activity to transport flows enables delays to be managed proactively rather than retrospectively.

Visibility of operational costs improves as operators gain better oversight of utilisation, empty miles, and time-sensitive charges such as demurrage and detention.

Decision-making also becomes faster because operational information is available in context rather than spread across disconnected systems.

These improvements are already being realised in live intermodal environments.

Operators managing high-volume rail flows are coordinating movements more effectively across their networks, supporting over 50 daily rail services and moving more than a quarter of container volumes by rail. At the terminal level, improved yard and gate coordination has delivered efficiency gains of over 80% in some environments, reducing congestion and improving turnaround times.

These outcomes reflect a broader shift - from moving containers to managing the network that connects those movements.

Preparing for the Next Phase of Growth

The trajectory for intermodal is clear. Growth in rail freight, continued investment in inland terminals, and increasing pressure on road transport will drive greater adoption.

But growth also increases complexity.

More volume requires more coordination. More nodes create more dependencies. Greater pressure on performance reduces tolerance for inefficiency.

In this environment, the ability to coordinate operations effectively is a competitive advantage.

Operators who can align planning, execution, and terminal activity will be better placed to scale. Those relying on disconnected processes will find it harder to sustain performance.

Moving Beyond Visibility

As the industry evolves, the conversation is shifting from visibility to coordinated execution - from simply seeing what is happening to responding more effectively across the network.

That requires a unified platform that brings the operation together and enables decisions to be made across the network, not within silos.

Visit Fargo at Multimodal 2026, stand 4000, to explore how connected intermodal operations work in practice. Fargo is also a finalist in this year’s Technology Company of the Year category.

www.thefargogroup.com

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