Truck and Track Summer 2021

Truck and Track Summer 2021 www.truckandtrack.com 56 INTERMODAL TRANSPORT SOFTWARE capture, the latter both being transformative to how the industry does business during these Covid times. We’ve had significant buy- in from our drivers as all aspects of their admin is now paperless, with automatic ETA and actual time arrival updates as well as instant communication, which enables us to message them any time at the touch of a button. Then, when you factor in TOPS Anywhere implementation, which allows remote and instant access for our traffic operators, we’ve already seen a significant return on investment. JohnMitchell Haulage andWarehousing’s fleet operation is not the only beneficiary of Fargo’s game-changing logistics software. Using FSL’s container and yard management system CYMAN for over ten years to integrate container movements and availability into TOPS, pre-arrival notifications, and pre-container releases, the logistics review recommended introducing CYMAN.WEB into the company’s suite of transport technology solutions. Angela Martin concludes, “CYMAN.WEB is designed for smartphones and tablets and brings benefits on two fronts – jobs and interchanges. On the job front, it enables our warehouse team to view the tasks assigned to them in advance, ‘complete’ their jobs and report status updates back into CYMAN automatically and in real-time, using the industry-standard ISO codes. Invaluable to our warehouse division, CYMAN also plans the workload, calculates efficiencies, and allows documents and photographs to be attached, instantly accessible for others to view and act upon. It’s a win-win all around; customer reports are sent automatically, saving even more time within the operations team. “These days, our lifters are significantly more efficient managing waiting time as working ‘live’ from the tablet they can plan and manage our own vehicles and customers, making yard-to-office radio communications minimal. Every teammember can record all aspects of the role, including devanning and preparing containers for re-use and lining containers. “From the interchange perspective, CYMAN.WEB not only reduces the manual/paper in and out gate process but records empties and full container loads, whilst also automatically transmitting details of interchanges out to hauliers and customers.” Steve Collins, Director of Fargo Systems, says of the review and its outcomes: “Working with the JohnMitchell team is a total pleasure. With everyone collaborating to achieve a common goal of an accessible, flexible, and agile environment to pave the way for its future success, the whole company was open and receptive to our proposals and prepared to act upon them. “As has been too clearly demonstrated over the last 12 months, it’s those companies that are prepared to innovate that will be the success stories of the future. John Mitchell Haulage and Warehousing’s keenness to be involved in DVSA’s Earned Recognition Scheme exemplifies its commitment to taking a stance and leading from the front. It was also an excellent opportunity for us to get involved in the scheme, and we are hoping to announce further details of our involvement in this soon.” www.fargosystems.com