Truck and Track Summer 2021

Truck and Track Summer 2021 www.truckandtrack.com 24 BREXIT - DESCARTES Additionally, by implementing dynamic delivery appointment scheduling, fleet operators can further improve productivity by increasing delivery density. Customers can be offered delivery appointment options at the point of sale and given incentives to select delivery slots that are closer to existing planned deliveries. Furthermore, with the growing focus on the environment, allowing the customer to pick an ‘eco-friendly’ delivery option that uses less CO 2 is a benefit to both customers and fleets and is likely to increase customer satisfaction with the delivery company and retailer. Improving route quality, delivery schedules and collating deliveries close to each other together can therefore improve delivery density for drivers, benefitting both consumers and drivers in terms of productivity and efficient deliveries. Increasing driver retention Driver retention and reducing staff turnover is further vital in combating the driver shortage. Driving commercially can be stressful and poor route plans could leave drivers scrambling to