Truck and Track Summer 2024 www.truckandtrack.com 20 DESCARTES™ Striking the Right Balance In the evolving landscape of global business, certain characteristics distinguish the highly successful from the rest. The most successful companies possess a forward-thinking mindset, constantly seeking opportunities for improvement and performance gains to maintain an edge over the competition. In today’s rapidly advancing world, one strategy that stands out among the arsenal of successful businesses is automation. For a business, often having the ability to automate whether completely or partially can reduce operational costs, improve performance significantly and often overlooked, free up time for employees within the business to take on tasks more suited to their skillset. So, just how would automation vs manual look and work within the dynamic landscape of international trade and particularly within the role of customs declarations? Automation of customs declarations and compliance Customs management software plays a pivotal role in ensuring smooth transactions and compliance. With the advent of technology, the debate between automation and manual processes in customs operations has become increasingly pertinent. Why Automation? ■ Increase productivity – When all is said and done, an application that can complete a task in the moment with little to no human intervention creates valuable time that can be used elsewhere. ■ Reduce mistakes – Automating a process drives not only speed but accuracy, less mistakes allows for less time and resources fixing errors that create risk and costs to the business. ■ Compliance – Accurate processes drives compliance, this protects a business’s resources and reputation, allowing trust to be built between you and your customers. ■ Future Proof the Business – Anticipating what lies ahead with ever increasing changes in business practices and regulation allows a seamless integration on any future changes. Automation vs. Manual Processes in Customs Declarations and Customs Management Software
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