www.truckandtrack.com Spring 2025 Truck and Track 77 CONTAINER HAULAGE to new and existing customers with their own custom branded log-in page. The commercial team can receive quote requests and respond to them in a standardised format, or automatically by uploading their tariff rates. The customer service team can avoid multiple email threads by replying to customer questions using the in-app chat functionality. When used in combination with a TMS, it would be an effective way to gain both commercial as well as operational benefits. How to get started with BoxHaul BoxHaul is a managed marketplace. After a shipper or haulage company signs up on our website, we carry out a vetting procedure to ensure trust on the platform. This is followed up by a phone call or online demo to check the authenticity of the haulier and shipper and obtain some details about their business. Reliability is taken seriously, in both aspects of operational performance and timely payment. We continuously monitor the performance of all haulage companies and shippers on the platform to maintain the trustworthiness of all participants. Transaction information in terms of the proportion of late loads, cancelled loads or missed payments will be available on each haulier’s and shipper’s profile, so you know who you are dealing with. If certain performance measures are not adhered to, the haulage company or shipper in question would be removed from the platform. This level of security contributes to BoxHaul bookings achieving a high OTIF rate for deliveries, which is +98% at the time of writing this article. Book haulage in a couple of clicks Once a shipper has updated their company’s information on the platform, they will be able to request quotes from haulage companies across England, Wales and Scotland. Upon a haulage company’s quote being accepted, the booking is created on the BoxHaul platform, where the shipper can communicate with the haulage company and manage the load until delivery. Pricing It’s completely free to create a BoxHaul account and win bookings on the platform. We decided to make this change from 1st January 2025. Shippers pay the same price that the haulage company offers as BoxHaul does not add any fees on top. Not only that, but you can get access to certain benefits from our partners. For example, our partner Fleevo, who help with integration and analytics of data for commercial fleets, offers a “6-month free package” for BoxHaul customers. We’re continuously onboarding new partners, so stay-tuned for more deals! We will be introducing a paid “Pro Tier” with some advanced features, however, the core of the platform will remain free for haulage companies to win new bookings. Get started easily It takes less than one minute to sign-up to the platform, after which you can set up an onboarding call to help you get started on the platform and start booking loads on the marketplace. Get your free account at https://boxhaul.co.uk
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