www.truckandtrack.com Autumn 2024 Truck and Track 25 INTERMODAL TRANSPORT SOFTWARE enhance the customer experience. TMS providers do not intend for AI systems to replace experienced transport or distribution managers at this stage. Right now, we should look towards AI within a TMS as a valuable tool in the right hands, rather than a direct replacement for a transport team. What to expect from your TMS today From job booking and scheduling through to electronic PODs and invoicing, your TMS needs to be viewed and used as a haulier’s ‘go-to’ tool. With a transportation system, you can dramatically transform the efficiency of all departments in your haulage company, whilst simultaneously standardising and speeding up your processes and ensuring you remain compliant at all times. Check that your transport management software system integrates with all the major Pallet Networks, such as Palletline, Pall-Ex, Pallet Track, Palletforce, UPN, TPN, Palletways and FORTEC. For other hauliers, a TMS system needs to help ensure compliance for those working within specialist sectors, such as Hazchem and, through its range of API connectivity, the TMS should have options which allow integration between third-party systems. We recommend that you make sure your Transport Management System is tailored to your specific needs and suited to how you currently operate: for example, from full loads and ‘next-day’ through to European and specialist transport and for subcontractors – full or part time. Also check to see that what you are being offered ticks all the functionality boxes, is easily installed and comes with the right type of training and ongoing customer support. In short, and whether or not AI plays a part in your TMS, make sure you choose a specialist software provider who has the breadth of fleet transport experience sufficient to provide the right TMS solution which exactly matches the requirements of your operation. Only by fully understanding your business and its needs, can a TMS provider offer a truly intuitive, paper-free software solution, so it’s worth spending a little more time to research the many options available before making a final decision. www.haultech.co.uk
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