Truck and Track Autumn 2024 www.truckandtrack.com 20 DESCARTES™ productivity. By setting up master data for products and storing DOC code statements and Y codes against commodity codes, businesses can streamline compliance processes and maintain efficiency. Addressing Productivity and Staffing Challenges Customs processes have traditionally been manual, evolving from paper forms to digitised, data-heavy systems. The UK’s exit from the EU led to a sudden increase in the scale of customs operations, exacerbating staffing shortages, particularly for experienced customs agents. Moreover, ongoing shifts in systems, such as CDS, GB S&S, ICS2, and UCC, challenge even highly experienced staff. Increasing Data Requirements New systems and mandatory processes demand more data, increasing the burden on data entry. Less experienced staff take longer to complete declarations and are more prone to mistakes, which take time to resolve. The only way to scale manual processes is to hire more people, which involves long and expensive training programs. The Vicious Cycle This situation can create a vicious cycle that impacts a company’s bottom line and the quality of service offered to clients. However, businesses that leverage technology effectively can break this cycle. The most resilient and successful companies are those that continuously seek to maximise their use of available technology and are willing to change their processes when better methods are identified. Conclusion To build resilience and ensure compliance in an evolving regulatory landscape, businesses must embrace technology. Automation and collaboration tools can significantly enhance accuracy, efficiency and adaptability in customs compliance. By integrating these technologies with regulatory practices, organisations can not only meet compliance requirements but also thrive. Master Data Importance Setting up master data to store crucial information is essential for productivity. Accurate and consistent master data ensures reliable compliance processes and reduces manual effort. Invitation to Reflect: Regular Review and Adaption Regularly reviewing and adapting your setup is vital to staying ahead in customs compliance. Technology is continually evolving whilst innovative solutions and features can further improve efficiency. By keeping an eye on advancements and being willing to embrace change, businesses can enhance their compliance efforts and maintain a competitive edge. In conclusion, leveraging technology for customs and regulatory compliance is not just about meeting requirements; it’s about building a resilient and efficient operation. By automating processes, enhancing data accuracy and continuously seeking improvement, businesses can overcome challenges and achieve high-quality outcomes in the complex world of customs compliance. Descartes Customs Management Software marks a significant advancement in customs operations, offering a superior alternative to manual processes. Utilising templates and automation, Descartes simplifies customs declarations, boosts efficiency, ensures accuracy and aids in regulatory compliance. Companies that adopt Descartes’s innovative solutions can achieve a competitive advantage in the global marketplace, fostering growth and profitability while reducing the risks associated with manual methods. Importantly, if a platform is effective for your business and offers built-in features that quickly impact operations by reducing time and costs, it becomes the preferred choice before transitioning to full automation. Implementing a new process through a phased approach provides advantages and can help a business transition seamlessly when the timing is optimal. By integrating cutting-edge technology, robust trade intelligence and the extensive reach of our network, Descartes offers the industry’s most comprehensive suite of cloud-based logistics and supply chain management solutions. Interested in experiencing the Descartes Customs and Compliance solution firsthand? Schedule a no-obligation demonstration today – info@descartes.com www.descartes.com
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